First: Introduction

We at Mueen are committed to protecting the privacy of our users and ensuring the confidentiality of their data. This policy aims to explain how we collect, use, store, and protect your data when using our platform and services.

Second: Data We Collect

We collect the following data when you use our services:

• •Personal data: Name, phone number, email.
• •Booking or order data: Destination, booking dates, order details, requested services.
• •Payment data (we do not store credit card numbers directly – they are processed through secure payment providers).
• •Geographical location data (if enabled).
• •Cookies for improving the user experience.

Third: Data We Use

We use your data for the following purposes:

• •Processing orders and bookings.
• •Contacting you about your order or technical support.
• •Customizing and improving your experience on the site.
• •Sending offers and services (after your consent).
• •Analyzing and improving services.

Fourth: Sharing Data

We may share your data only with trusted parties such as:

• •Payment service providers.
• •Service providers (hotels, restaurants, providers, delivery companies, airlines, etc.).
• •Legal government entities if required by law.

We do not sell user data to any party under any circumstances.

Fifth: Protecting Personal Data

We use the latest security protocols to protect your data from:

• •Unauthorized access.
• •Manipulation or alteration.
• •Leakage or theft.

Sixth: User Rights

User rights are protected through:

• •Requesting a copy of your data.
• •Requesting data modification.
• •Requesting the deletion of your data permanently.
• •Withdrawing consent for using data.