Available Payment Methods

• •Cash on delivery for certain services.
• •Mu-een Wallet.

Payment Security

This payment policy explains how payment methods are used within the Mu-een platform.

• •All payments are processed via certified secure payment gateways.
• •We do not store card details on our servers.

Payment Timing

The timing depends on the type of service:

• •Services (food – delivery): payment is made immediately after order confirmation.
• •Bookings: payment is deducted according to the provider's policy.
• •Some services may require an advance payment to secure the booking.

Failed Payment

If a payment fails:

• •The order will not be confirmed.
• •The user will be notified to retry or change the payment method.

Relation to Refund Policy

Refund Policy terms apply to payments and should be reviewed.

Contact

For any payment inquiries, contact us via email: support@mu-een.com

"Support" page within the platform